Western Digital supported products include My Book, My Book, My Book for Mac, My Book Pro, My Book Duo, WD easystore Desktop, My Passport SSD, My Passport, My Passport Ultra (WD Backup), My Passport Ultra Metal, My Passport for Mac, WD easystore Portable, My Passport for Mac, My Passport Air, etc. When I charged up my Mac again it says that the disk was not ejected properly. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). Enter the MAC address to continue with setup: Cant connect to your device. The WD Passport Ultra was plugged into my MacBook on battery. Some of the included tools could wipe your entire drive. Lets set up your personal cloud and create a My Cloud account. You can scan for errors as well as check for increases in temperature, noise, or read and write errors, which can all be signs of a failing hard drive.īe sure to back up your drive first. WD Drive Utilities lets you configure, manage, and diagnose your Western Digital external drives.
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